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Rent Storage in New Castle, Indiana
Storage Prime’s New Castle location is conveniently located on State Road 3. We have made it easier than ever to rent storage online. We have units ranging from 5×10 to 10×30, both drive-up and heated and cooled. You can use your mobile device, or you can stop by and use our 24/7 kiosk for both rentals and payments. Our technology has made storage easy to rent, but that does not mean you cannot speak to a real person for assistance at 765-389-2363. Select the size you need and move in today!
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FAQ Questions and Answers for Storage Prime – New Castle
Q: What size units do you offer?
A: We offer the following storage unit sizes:
- 5×10
- 10×10
- 10×25
- 10×15 (Standard Unit/Heated Unit/Cooled Unit)
- 10×20 (Standard Unit/Heated Unit/Cooled Unit)
- 20×15 (Heated Unit/Cooled Unit)
- 20×20 (Heated Unit/Cooled Unit)
Q: Do you offer climate-controlled storage units?
A: Yes, we offer both heated and cooled storage units.
Q: Are the leases month ot month?
A: Yes, all of our storage leases are month-to-month and can be cancelled at any time.
Q: Can I access my storage unit at any time?
A: No, our gate/access hours are from 5 am to 10 pm.
Q: Do all locations offer drive-up access?
A: Yes, all three of our storage facilities have drive-up access, making it easy for you to access your storage unit.
Q: Can I transfer to a different unit size if I need more or less space?
A: Yes, we can easily transfer you from one unit to another based on your storage needs.
Q: Do I need to pay a deposit or administration fee?
A: We do not require a deposit on any of our storage units, but there is a one-time $15 administration fee for any storage rental.
Q: What payment methods do you accept?
A: We accept Mastercard, Visa, Discover, AmericanExpress, and ACH payments. We can also set you up on autopay to eliminate late fees from being accrued.
Q: Can I set up autopay?
A: Yes, we can set you up on autopay. To do this, please contact the storage facility directly.
Q: How do I make a payment online?
A: You can make a payment online by using the following pay bill link and signing into your account.
Q: Do you have video surveillance and gated access?
A: Yes, all three of our storage facilities have gated access and 24-hour video surveillance.
Q: Can I use my own lock, or is one provided?
A: The option is yours. We can provide you with a lock for your storage unit or you can bring your own.
Q: Do all facilities have on-site staff?
A: No, some of our facilities are remote. We are always available via phone if you need to get in touch with someone.
Q: Are the properties well-lit at night?
A: Yes, all three of our facilities are well-lit at night, making it easier and safer to access your unit later in the evening.
Q: Can I complete my rental online?
A: Yes, please choose which of our storage facility locations is the best fit for you and complete the online rental process.
Q: Can I move in on the same day that I rent a unit?
A: Yes, you can complete the storage rental process online and once you have your gate code, you can access your storage unit.
Q: Do you provide carts or dollies to help with moving?
A: Unfortunately, we do not have any dollies or carts at any of our storage properties.
Q: Is there a minimum or maximum rental period?
A: No, with our leases being month-to-month, your stay can be as short or as long as you need it to be.
Q: How much notice do I need to give before moving out?
A: We require a 2-week notice before moving out of your storage unit.
Q: Is tenant insurance available through your facility?
A: Unfortunately, we do not offer any tenant insurance.
Q: Do I need insurance for my stored items?
A: We do not require insurance for your stored items.
Q: Do you offer pest control or humidity protection?
A: Yes, we have pest control services to help keep those pesky pests out of your storage unit.
